Frequently Asked Questions

Platinum silicone.

Platinum silicone is softer than the normal silicone. It is environmentally-friendly, non-toxic and odorless. Because of better flexibility, high thermostability, platinum silicone is more suitable for applications that require high safety and transparency, such as medical equipment and food-grade production.

Generally, the production time of silicone dolls is 3-4 weeks under normal production conditions.

The production cycle will be extended during the promotion sales period, and it needs 4-5 weeks.

We will arrange the production schedule in an orderly manner according to your order. If you have special requirements, please contact our customer service.

Our sex dolls can be customized according to client’s requests.

  • You can select your doll options on the products webpage. FANREAL sex dolls allow you to freely match the head and the body, and select hair styles, eyes, skin colors, nails and special functions.
  • We offer comprehensive personalized customization according to your requests.

You can register as an online member in fanrealart.cn online shop. The relevent account information and order information can be viewed in the background.

  • During your purchasing process, we will keep unpaid orders for 24 hours. You can modify the content of your order,or reorder.
  • Once the client paid successfully, we will start production according to the order. We do not recommend clients to modify the order after payment. For instance, implanted hair, nails colors, special functions and others. Please contact us ASAP if you really want to modify the order. We will adjust the order according to the production progress and charge modification fees.

If you have any questions, please contact our customer service.

Yes.

Adult-looking dolls are legal in every western country. Sex dolls from
www.fanrealart.com are all legal, please feel free to purchase.

The vaginal insertion of the lower body is tubular, detachable, and easy to clean.

Unibody provides a more realistic appearance, resembling a real female genitalia. It is integrally formed during the production process and cannot be dismantled or removed.

  • If you prioritize appearance, you can choose a unibody vagina.
  • If cleanliness is your top concern, you can choose an insertable vagina.

Standing without bolts (Hard feet). The feet are made harder to support the weight of the whole body. Not only is the appearance beautiful, but it is also convenient to put on socks and shoes.

Standing with bolts means that three nails are installed on each foot of the sex doll to play the function of standing.

The interior of the sex doll contains a metal skeleton similar to human anatomy, which can perform most of the movements that a real person can do (legs can be extended 180 degrees, but this operation is not recommended).

Joint elasticity can be selected according to preference:

  • Normal joints can be adjusted to most common postures and maintained in this position.
  • Loose joints cannot fix posture, similar to a drunken state, and cannot achieve standing posture.

The headform and the body can be matched with each other in terms of installation and structure, only applicable to products of the same series and body size. Due to the difference of height, body size, head size, the head and the body can be matched but it might affect visual aesthetics.

1. Choose and customize your sex doll

Feel free to ask us any questions here.

2. Payment process

Currently, the FANREAL official website supports PayPal payments.

3. Production

Generally speaking, the production time of silicone dolls is 3-4 weeks under normal production conditions.

The production cycle will be extended during the promotion sales period, and it needs 4-5 weeks.

4. Confirmation

We will send you the factory photos or videos of your sex doll for confirmation before we arrange the shipment.

5. Shipping & Customs

We will send you the tracking number to your email within 3-4 days once your doll is shipped. The delivery takes 7-12 business days. In some countries, import taxes might be required at delivery. You’re responsible for import taxes and fees. Learn more about our shipping guide here.

6. Delivery & Review

When you receive your sex doll,you need to take good care of your sex doll during use and handling. Learn more about sex dolls cleaning & care from here! If your doll has any defects when receiving it and has not been used in any way, we can arrange the doll been returned as long as you notify us within 24 hours of receiving your doll. Read our return policy here. If you’re satisfied with our service and product, send us your reviews.

Your sex doll should lie on a soft surface and try not to stand for a long time. It can be placed on the bed or in a box, or hang it in a closet with a neck hook.

Main things to avoid when storing sex dolls:

  1. Avoid contact with dark color fabrics – These fabrics may stain the skin if contacted for long.
  2. Avoid wearing tight clothing – It may leave permanent marks or indentation on your sex doll.
  3. Avoid exposing to direct sunlight – It may cause uneven fading of facial and body skin color.
  4. Avoid extreme temperatures – Both high and low temperatures may cause your sex doll to deform over time. (Specifically refering to extreme temperatures, no need to worry if at normal temperature. )
  5. Avoid exerting excessive pressure – If any heavy object is pressed on the skin of doll for a long time, there may be some permanent indentation.

To avoid bacterial buildup, we recommend a thorough clean every month. Meanwhile, clean your sex doll according to your usage.

Use a mix of anti-bacterial soap and clean warm water, and gently massage the doll skin with your hands, or pat down with a light sponge. Don’t get the neck and head too wet or immersed in water when washing you doll, as this can cause any of the metal components to rust. If you get the metal components wet by accident, be sure to dry them immediately to prevent rust.

Pat dry gently with a clean soft cotton cloth to allow the skin air dry fully. Once dry, apply talcum powder to the sex doll.

To avoid the growth of bacteria, we recommend you to clean oral, vaginal and anal areas of your doll after every use.

Rinse the canal with mild anti-bacterial soap water in a vaginal irrigator until thoroughly clean. Dry canal thoroughly after cleaning.